Our Shipping/Return Policy.

Product Support:
(Please note: This company works under DBA VIP Global)

Shipping and Handling charges for product purchased at Airliner Dispatch are as follows:

3-5 Business Days Ground Shipping by UPS/FEDEX/USPS Priority Mail:$9.50

All shipping is FREE for orders $100.00 and over via UPS/FEDEX/DHL/USPS 5 day ground delivery. At times items might not be able fit into a flat rate box, if this happens we will notify you via email.

Please notet all charges on your credit call bill will reflect as VIP Global

Return Policy: All products must me returned in their original packing and packages. Software once opened are not returnable.

RETURN/REFUND AND RESTOCKING FEES:


If you are not satisfied with software purchased directly from Airliner Dispatch (airlinerdispatch.com), contact us within 30 days of your purchase to receive a refund. Refunds requested more than 30 days after your initial purchase date will not be issued unless the transaction was subject to a fraudulent purchase.
For returns, visit the customer service web page or contact the phone number/email address noted on your invoice.

Any software purchased on CDs must be unopened and returned within 30 days of purchase. CDs must be received and processed before a refund will be issued. A restocking fees of 30% will apply on returned products.

All shipping, handling and delivery charges are non-refundable.

If you are issued a refund, it should appear on your credit card statement. Upon receiving your refund you must uninstall or stop using any software products for which you no longer posses a valid, purchased license. Airliner Dispatch. reserves the right to disable any product keys and/or serial numbers issued to you for the refunded products.

The Airliner Dispatch. refund policy applies only to software purchased directly from Airliner Dispatch (airlinerdispatch.com). If your software was purchased through a 3rd party, it must be returned to the 3rd party and is subject to the return policies of that vendor.


Please use the Contact form on Contact page.